Privacy Policy

1. Introduction

Welcome to Puvio ("us", "we", or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

PLEASE READ THIS PRIVACY POLICY CAREFULLY. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE SERVICE.

2. Information We Collect

Information You Provide Directly:

• Account information (name, email, password)
• Resume data and documents you upload
• Payment information (processed by our payment provider)
• URLs and data you input for analysis

Information Collected Through Third-Party Services:

When you provide URLs for analysis, we may use third-party services to gather publicly available information. This includes:

• Public profile information from professional networking sites
• Publicly available company information from websites
• This data is gathered through automated services

Important: You are responsible for ensuring you have the right to access and use any third-party data.

Automatically Collected Information:

• Usage data and analytics
• Device and browser information
• IP address and location data

3. Automated Decision-Making and AI

We use artificial intelligence to:

• Generate personalized messages based on data you provide
• Analyze resumes and provide recommendations
• Calculate compatibility scores between resumes and job descriptions
• Enhance profile optimization suggestions

You have the right to request human review of any automated decisions. No automated decision-making is used for legally significant purposes.

4. How We Use Your Information

We process your information only as described in this Privacy Policy. Our legal bases for processing include:

• Contract Performance: To provide the services you've requested
• Legitimate Interests: To improve our services and ensure security
• Legal Compliance: To comply with applicable laws
• Consent: Where you've given explicit consent

5. Data Sharing and Disclosure

We share your data only with:

• Service Providers: Supabase (authentication/database), Google (AI services) and Stripe (payments)
• Legal Requirements: When required by law or legal process
• Business Transfers: In connection with any merger or acquisition
• With Your Consent: When you explicitly agree

We do NOT sell your personal information to third parties.

6. Data Retention

We retain your data only as long as necessary:

• Account data: Until account deletion plus 30 days
• Generated content: 90 days unless you delete it sooner
• Cached third-party data: 7 days
• Payment records: As required by tax laws (typically 7 years)

7. Your Rights

Depending on your location, you may have the following rights:

GDPR Rights (EU/UK residents):

• Access your personal data
• Correct inaccurate data
• Request deletion ("right to be forgotten")
• Object to processing
• Data portability
• Withdraw consent
• Lodge a complaint with supervisory authorities

CCPA Rights (California residents):

• Know what personal information we collect
• Delete your personal information
• Opt-out of any "sales" of personal information
• Non-discrimination for exercising rights

8. Security

We implement industry-standard security measures including:

• Encryption in transit (HTTPS) and at rest
• Regular security audits
• Access controls and authentication
• Secure coding practices

However, no system is 100% secure. You use our service at your own risk.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PUVIO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES ARISING FROM YOUR USE OF THE SERVICE.

10. Children's Privacy

Our service is not intended for users under 18. We do not knowingly collect data from children. If we learn we have collected information from a child, we will delete it immediately.

11. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses.

12. Updates to This Policy

We may update this policy periodically. We will notify you of material changes via email or prominent notice on our service. Continued use after changes constitutes acceptance.